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13 January 2016

New opening hours trialled at Archive Centres

Carlisle archive centre

Cumbria County Council will change opening times at its four Archive Centres at Barrow, Carlisle, Kendal and Whitehaven from week commencing Monday 1st February 2016.

The new opening hours will initially operate for a trial period until the end of April 2016 and the council will then review the changes, taking account of feedback from the public.

The revised opening hours reflect the changing pattern of use across the council’s archive services as fewer researchers make physical visits to offices and increasingly use email and web resources. They aim to make the most efficient use of available staffing resources to support a greater investment in electronic services whilst maintaining a high quality service.

The new opening times for the four Archive Centres will be Wednesdays to Fridays, 9.30am-1pm and 2pm-5pm. The Archive Centres will no longer open on Tuesdays or occasional Saturdays after 1st February 2016.

Councillor Ian Stewart, Cumbria County Council Cabinet member for Archives, said: “The new opening hours are being introduced for a trial three-month period and we will then review them. The council is committed to developing first class services and information online, making council services even easier to access at any time of the day. One example is Cumbria Archive Service’s online catalogue which enables people to find details of all the items held by our archive centres and is very well used. As a result we’ve seen a reduction in the number of visits to the archive centres and the changes to opening hours reflect this trend.”

Cumbria County Council welcomes feedback on these changes and will review opening times again at the end of April 2016 to ensure the best possible fit between public demand and staffing availability. Comments and suggestions from service users can be made via the online feedback form at http://www.cumbria.gov.uk/archives/contact/fform.asp or via the four Archive Centres:

Barrow: Cumbria Archive and Local Studies Centre, 140 Duke Street, Barrow-in-Furness, LA14 1XW, Tel: 01229 407377, Email: barrow.archives@cumbria.gov.uk

Carlisle: Cumbria Archive Centre, Lady Gillford's House, Petteril Bank Road, Carlisle, CA1 3AJ, Tel: 01228 227285/227284, Email: carlisle.archives@cumbria.gov.uk

Kendal: Cumbria Archive Centre, Kendal County Offices, Kendal, LA9 4RQ, Tel: 01539 713540 or 713539, Email: kendal.archives@cumbria.gov.uk

Whitehaven: Cumbria Archive and Local Studies Centre, Scotch Street, Whitehaven, CA28 7NL, Tel: 01946 506420, Email: whitehaven.archives@cumbria.gov.uk

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Cumbria County Council will change opening times at its four Archive Centres at Barrow, Carlisle, Kendal and Whitehaven from week commencing Monday 1st February 2016.